Partner with 
Today
Collaborate with AI-First Help Desk and ITSM Platform!
SysAid is a trusted ITSM platform, simplifying and enhancing IT operations with features like automation, asset management, and helpdesk services. As a reseller, you’ll gain a competitive edge by offering a solution that delivers measurable results for customers in IT efficiency and productivity.
LOGON Software Asia is committed to your success. Our reseller onboarding program ensures you are equipped with the right tools, knowledge, and support to establish yourself as a trusted IT solutions provider in your market.
Join our Reseller program today!
Benefits of Partnership:
- Deal Registration and Protection
- Product & Sales Training
- Pre-Sales Assistance with Evals, PoC
- Telephone & Email support
- Aggressive Marketing Campaigns
- Joint Customer Calls
- Performance-based resale margins
- Strong recurrent revenue opportunity
ITSM Powered by Agentic AI
Key Features
Asset Management
Elevate IT asset management with AI-powered discovery, real-time asset intelligence, and automated workflows—giving you complete visibility and control across your IT environment.
CMDB
Map and manage your entire IT ecosystem with AI-powered CMDB, automatically tracking assets, defining relationships between configuration items, and conducting visual root cause analysis—all fully integrated with your service desk.
Workflow Automation
From simple approvals to complex, multi-step cross-departmental processes. You can automate anything and everything with AI-powered precision to reduce errors, accelerate task completion, and adapt workflows in real time.
Pre-Built AI Agents
Designed to meet the complex needs of IT teams, you can delegate tasks to pre-built AI Agents who intelligently assess issues, make decisions, and take action on your team’s behalf. Complementing your team’s work and helping you scale up your activities—with far less effort.
Build your own AI Agents
Build your own AI Agents or customize them to meet your team, or your organization’s, unique needs. All without writing a single line of code.
AI Conversational Chat
Help users resolve issues fast, and by themselves, with agentic AI chatbots that predict, reason, and act in real-time—delivering users empathetic and conversational multilingual support across all channels.
Self-Serve Portal
Give users the power to solve issues on their own with an always-on interface providing access to FAQs, ticket submissions, and real-time IT support—all in a fully customizable and easily accessible platform.
AI Agent Assistance
Automate ticket categorization, prioritization, and handling, gather contextual insights, and get intelligent recommendations on how to respond to any situation with AI-powered chat and agent assist features.
Analytics and Reporting
Monitor MTTR, balance incident-to-request ratios, track ticket sources, and identify bottlenecks in real time with AI-powered analytics—giving you full visibility and control over all activities, all the time.
