Originally published by FastPassCorp. Nobody wants a user’s password to be in the hands of other people than the user herself. We do however have situations where the user needs help with the password. This can be solved with password self-service.

Password – you’re OK! Not OK like in perfect. Sure, you have your deficiencies and challenges, but you certainly have strengths and benefits too, which should kick that obituary out to a far-away future!

It is importance that passwords and processes around passwords are secure. Modern self-service tools such as FastPass, on the other hand, offer technology that improves security and reduces the total cost of the password processes!

This guide is an ultimate source of inspiration to help your company achieve up to 90% end-user adoption rate with a set of specific steps and best practices built on years of expertise and engaging over 2 million end-users to the right self service of passwords tool.

Many self-service password reset solutions (SSPR) have very low user adoption rates, even close to 20 percent. This blog will help you understand the issues regarding most SSPR implementations and where to look for improvements.