Pre-Sales and Post-Sales Services
LOGON is committed to offering continuous and long-term support to our products. Our support team is on standby to provide pre-sales and post-sales services, from basic usage level queries to paid emergency support engagements.
Our Pre-Sales Team will provide the following services:
- Telephone/Email support
- Remote and On-premise Technical Support
- Proof of Concept Service
- Solution Demonstration
Our Post-Sales Team will be in support of the following:
- Implementation Services
- Software version upgrades
- Annual Health Checks
Our annual health checks help customers to verify if they have the latest versions of our software configured correctly to gain maximum benefits for their business needs.