After-Sales Services
LOGON is committed to offering continuous and long term support to our entire range of products. Our support team is trained to provide just-in-time post-sales service from basic usage level queries to paid emergency support engagements. Our annual health checks help customers to verify if they have the latest versions of our software configured correctly to gain maximum benefits for their business needs.
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Telephone/Email support
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Remote and On-premise technical support
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Software version upgrades
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Annual Health Checks
Request for Priority Support with our support team
LOGON is a pan-asian company operating in China, Hong Kong (HK), India, Singapore, Malaysia, Indonesia, Vietnam, Philippines and Thailand. LOGON has local dedicated trained product specialists in Hong Kong, Guangzhou, Kuala Lumpur, Mumbai and Bangalore. LOGON acts both as value added reseller and sole distributor for award winning software solutions. Customers can buy new licenses, purchase upgrades and renewals from any of our local offices. Contact us for first line support during evaluations, PoCs. We offer best practices consulting services and classroom & online training. Check our site for latest offers, special discounts, bundle deals, etc..