Secure your password processes with OKTA
User verification in the service desk has security risks – make it secure with FastPass and OKTA
When a user has forgotten the corporate password, they ask for a new one.
But how can the service desk analyst be sure that it is the right person at the phone? This is a well-known risk.
How does it work?
When a user belongs to an OKTA group then FastPass as part of the verification process will ask OKTA to confirm the identity. This is done through the OKTA API.
FastPass instructs OKTA what credential to use for the authentication. The customer can even give different security weight to the different credentials as needed.
Supported credentials now are:
OKTA VERIFY-PUSH / TOTP
Q/A
SMS
Email
RSA
DUO
Phone
You can test FastPass-OKTA if you have OKTA installed. We will help you do the necessary configuration. The easy way is from the FastPass Cloud, but on-premise is available too.
Free FastPass Information Kit
Get first-hand information and use cases to discover how FastPass self-service solution for passwords helps customers reduce the cost per incident
Benefits of OKTA Integration
With FastPass Identity Verification Manager (IVM) all your supporters/analysts will perform the authentication and password issuance process identically and secure!
If you want to change the process you make an easy change, and all supporters will immediately follow the new process.
If you use OKTA auth. or OKTA MFA in your security platform, then reuse OKTA for FastPass IVM and get the full benefit of your investment and a secure user identification!
If you want a high performance Self-Service of Password Reset solution then FastPass SSPR connects to OKTA as well.
Many other options for authentication exist, please see FastPass Self-Service of Password Reset.
Latest Updates
FastPass IVM: Secure User Verification in Zendesk
Stop social engineering at your IT help desk. FastPass IVM integrates natively with Zendesk to verify every caller before password...
Read More
The Help Desk Is Your Biggest Identity Security Blind Spot | FastPass
Help desk impersonation is one of the most effective credential attack vectors. Learn how to close the verification gap.
Read More
6 Steps Implementing FastPass IVM for Secure User Verification: A Project Manager’s Guide | FastPassCorp
Originally published by FastPassCorp. In today's digital landscape, securing IT help desks from social engineering attacks is crucial. Hackers often...
Read More
Protecting Healthcare Users Against Identity Theft at the IT Help Desk | FastPassCorp
Originally published by FastPassCorp. In the healthcare industry, where patient confidentiality and data security are crucial, the rising threat of...
Read More
Revolutionizing IT Help Desk Security and Efficiency with FastPass on ServiceNow
Originally published by FastPassCorp. In today’s digital workplace, securing employee identities against hackers is crucial. Traditional help desk verification processes...
Read More
Enhancing IT Help Desk Security: A Guide to Robust User Verification
Originally published by FastPassCorp. This blog explores the delicate balance between ensuring robust security, maintaining user accessibility, and managing costs...
Read More
Navigating the Complexities of Password Synchronization with Entra (Azure AD)
Originally published by FastPassCorp. In the ever-evolving world of corporate IT, the quest for a seamless user experience often leads...
Read More
Understanding the Financial Impact of Data Breaches: Insights from IBM’s 2023 Report | FastPassCorp
Originally published by FastPassCorp. AI-driven voice-generating software has taken on a new level of sophistication. These tools can now craft...
Read More
LinkedIn as the Trojan Horse at MGM: The Rising Threat of Social Engineering in IT Security | FastPassCorp
Originally published by FastPassCorp. The attackers ingeniously combined social engineering tactics with the wealth of information readily available on platforms...
Read More
How AI Voice Mimicking is a Security Risk | FastPassCorp
Originally published by FastPassCorp. AI-driven voice-generating software has taken on a new level of sophistication. These tools can now craft...
Read More
Password Reset Best Practices | FastPassCorp
Originally published by FastPassCorp. FastPass delves into the realm of password management, specifically deciphering the differences between password change and...
Read More
Insights into SSPR Best Practices | FastPassCorp
Originally published by FastPassCorp. In today's era of process automation, providing self-service options for password reset to end-users is a...
Read More
How should IT help desks securely verify the identity of users who are calling for password reset assistance? | FastPass
Originally published by FastPassCorp. The content discusses best practices for IT help desks to securely verify the identity of users...
Read More
FastPass Webinar | Win the Battle against Social Engineering Attacks!
In this webinar, Finn Jensen, CEO of FastPassCorp, will share his insights on various social engineering attacks and explain why...
Read More
Reddit Systems Hacked by a Sophisticated and Highly-targeted Phishing Attack | FastPass
Originally published by FastPassCorp. Hackers targeted Reddit employees with a sophisticated phishing campaign. They obtained an employee’s credentials and then...
Read More
10 Best Self-Service Password Reset (SSPR) Solutions | FastPassCorp
Originally published by FastPassCorp. To make your decision-making process for the right SSPR solutions easier, FastPass has summed up the...
Read More
Mailchimp breached twice by spear phishing against IT-department | FastPass
Originally published by FastPassCorp. Email marketing giant Mailchimp announced it was hacked in January 2023 by a social engineering attack....
Read More
50% of Data Breaches can be Attributed to Leaked Credentials | FastPass
Originally published by FastPassCorp. Hacking an IT system is often like a puzzle, and the hacker needs all the pieces...
Read More
MFA Fatigue: Passwords are still important | FastPass
Originally published by FastPassCorp. Have you heard of “MFA Fatigue”? Neither had I! You might however have seen that Uber,...
Read More
Vishing cases have increased almost 550%! | FastPass
Originally published by FastPassCorp. Vishing (voice phishing) cases have increased almost 550 percent over the last twelve months (Q1 2022...
Read More
69% of IT Departments have been Targeted by Vishing Attacks | FastPass
Originally published by FastPassCorp. Are IT departments victims of social engineering attacks? And if so, how is it done, and...
Read More
How Social Engineering Attacks breach GDPR | FastPass
Originally published by FastPassCorp. Social Engineering in a data breach scenario is always a case where the criminal impersonates another...
Read More
Ways to protect the password before the user receives their first password | FastPassCorp
Originally published by FastPassCorp. Nobody wants a user’s password to be in the hands of other people than the user...
Read More
FastPass IVM certified for ServiceNow Store
Originally published by FastPassCorp. ServiceNow customers now can find information about the integration between FastPass IVM and ServiceNow Store and...
Read More
Robinhood data breach – What was leaked? | FastPassCorp
A hacker attack on the service desk happened for Robinhood. It happened for Twitter. 83% of service desk managers fear...
Read More
Work From Home Challenges for IT Support Service Desk | FastPass
Overnight, all over the world, users are staying or working from home. This requires new devices and new software licenses...
Read More
Password Obituary: But is the Humble Password Really Dead? | FastPassCorp
Password – you’re OK! Not OK like in perfect. Sure, you have your deficiencies and challenges, but you certainly have...
Read More
Importance of Password Policy and Password Security Risks | FastPassCorp
It is importance that passwords and processes around passwords are secure. Modern self-service tools such as FastPass, on the other...
Read More
6 Steps Guide: Reduce the risk of data breach in 2020 with Password Self Service | FastPassCorp
This guide is an ultimate source of inspiration to help your company achieve up to 90% end-user adoption rate with...
Read More
Why SSPR fails and what to do about it | FastPassCorp
Many self-service password reset solutions (SSPR) have very low user adoption rates, even close to 20 percent. This blog will...
Read More
What is Vishing? | FastPassCorp
Vishing or Vishing Attack is when a criminal impersonates a victim to get sensitive data resulting to identity theft or data breach....
Read More
How to Avoid Weak Passwords in Active Directory | FastPassCorp
Weak or stolen passwords are involved in more than 80% of data breaches according to Verizon DBIR. This poses a...
Read More
