FastPass brings new and innovative ideas to Self Service of Password Reset (SSPR) for a better user experience and security
New Additional Security Feature: Managers and trusted colleagues can also approve the user to reset their password.
What does FastPass Password Reset Tool Do?
Self-Service Password Reset (SSPR) is when the users reset passwords without assistance from an IT Service Desk.
User verification is done with alternate security credentials.
FastPass Self Service Password Reset supports various systems
FastPass Active Directory Self Service also covers other systems such as SAP/ Oracle / IBM i, and more. FastPass supports Active Directory and Azure Active Directory users.
Does my business need a self-service password reset tool?
If you can answer YES to any of these scenarios, contact us to learn how FastPass can give a fast relief.
Easy Implementation and High Security
You can install the FastPass application at your own server or from the FastPass Cloud. FastPass must have the privileged password for the password directory. Service password reset or privileged password reset is not the role of FastPass.
MSP organizations can use FastPass as a multi-tenant solution supporting many customers from just one FastPass server.
The administrator can with analytics easily plan the monitoring of users’ use of FastPass. How many resets per day? How many users have enrolled? What user is a frequent visitor of the service? This will be part of the auditing process for the controller.
Research shows user acceptance is a challenge in helpdesk tools
Service Desk Institute (SDI) research shows it is a challenge to get user acceptance when it comes to self-service password reset. FastPass, however, has helped a lot of businesses create very high adoption rates hence self-service password reset success is achievable.
Download our free guide in successful SSPR implementation.
6 Steps to Success: Password Self-Service
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