FastPass IVM certified for ServiceNow Store

FastPass IVM has been certified by ServiceNow for the ServiceNow Store.

This means that ServiceNow customers can now find information about the integration between FastPass IVM and ServiceNow Store and can connect directly to FastPassCorp for download and a trial test.

With Identity Verification Manager (IVM), customers’ service desks can now make a very strong, secure end-user verification. The security risk is that hackers try to get a password for an important user from the service desk by impersonating a real user. They use advanced social engineering techniques to exploit human emotions. As IVM takes control of the verification process, the customer takes emotions out of verification.

The verification process must, however, be directly tied into the normal process for the service desk supporter. To help our ServiceNow customers, we developed the integration to ServiceNow. Hence, the supporter automatically goes from ServiceNow to FastPass when she gets a password call and returns when the password is issued.

With the integration to ServiceNow, IVM can be used as a stand-alone without the FastPass SSPR solution, making the solution of value for all ServiceNow customers.

ServiceNow has certified the integration between ServiceNow and the FastPass Cloud. The integration will work as well with FastPass IVM on-premise.

Stop social engineering against your service desk

Workflow for secure verification of employees phoning in to get a service, like a new password, personal information, payment transaction, etc.

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