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Simple Solutions for Device Management

A powerful suite of utilities to manage all your endpoints from a single cloud console.


Get Started with Faronics

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  • OVERVIEW
  • Deep Freeze
  • LICENSING
  • LATEST UPDATES

OVERVIEW

Faronics provides simple solutions for device management — a powerful suite of utilities to manage all your endpoints from a single cloud console. Faronics is the technology you can trust, with the numbers to prove it.

 

By the Numbers

  • 10 Million — Licenses sold
  • 30,000 — Customers worldwide
  • 150 — Countries

 

Faronics Products

Faronics Cloud
Cloud-based, real-time deployment for local and remote computers. Includes MDM (powerful mobile device management for iOS, Android, and Chromebooks) and Anti-Virus (comprehensive protection from malware and security threats).

On-Premise Solutions
Deep Freeze and other on-premises tools for organizations requiring local control.

 

We Help You Manage All Types of Devices

Classroom & Lab Computers
Provide a flexible and non-restrictive lab environment where students can focus on learning while your computers stay protected. (Industry: Education)

Point of Sale Computers
Augment PCI compliance, prevent configuration drift, and secure your POS computers from malware that could cause data breaches. (Industry: Retail)

Hospital Computers
Erase session data and issues caused by multiple staff accessing patient data on COWs, with every reboot. (Industry: Healthcare)

Critical Operations Computers
Make toughbooks even tougher. Revert unwanted changes in the operating system and installed software with a simple reboot. (Industry: Government)

 

Cut Helpdesk Tickets by 60%

Resolve most everyday IT issues instantly with a simple reboot, which restores systems to a clean state. Users won’t lose work, as Cloud Sync automatically backs up files to Google Drive, OneDrive, or Dropbox.

 

Maximise Your Hardware Investment

IT hardware is costly, and performance declines over time. Deep Freeze minimises slowdowns by restoring devices to an optimal state on every reboot, ensuring a fast and reliable user experience.

 

Ideal For

  • Educational institutions managing classroom and lab computers
  • Retail organizations securing point-of-sale computers
  • Healthcare providers protecting patient data on shared devices
  • Government agencies requiring critical operations computer integrity
  • IT teams managing computer labs, libraries, and shared workstations
  • Enterprises seeking to reduce helpdesk tickets and IT support costs

Deep Freeze

Reboot to restore

Eliminate workstation damage by automatically returning computers to their pristine configuration on restart. This is Deep Freeze’s core capability — every reboot wipes changes and restores the original state.

ThawSpace

Create persistent storage areas that retain data between restarts while the rest of the system is protected. ThawSpace lets users save files that must persist across reboots.

Scheduling

Schedule maintenance, updates, and reboots during off-hours to minimise disruption. IT teams can automate routine tasks without impacting users during working hours.

Cloud console

Manage all endpoints from a central cloud console that can be accessed from anywhere. The cloud console provides visibility into device health, compliance status, and maintenance tasks.

Workstation grouping

Organize and manage computers in logical groups for easier administration. Grouping simplifies policy application and reporting across large fleets.

Enterprise integration

Seamlessly integrate with Active Directory and other enterprise systems. Deep Freeze fits into existing IT infrastructure without disruption.

How to set up Deep Freeze in the cloud

Press play to see the options available to make it work in the best way for your environment.

Cut helpdesk tickets by 60%

Resolve most everyday IT issues instantly with a simple reboot, which restores systems to a clean state. Users won’t lose work, as Cloud Sync automatically backs up files to Google Drive, OneDrive or Dropbox.

Maximise your hardware investment

IT hardware is costly, and performance declines over time. Deep Freeze minimises slowdowns by restoring devices to an optimal state on every reboot, ensuring a fast and reliable user experience.

LICENSING

Faronics offers flexible licensing models for Deep Freeze, designed to fit different deployment sizes and management needs. Licensing options include Cloud subscriptions and On-Premises subscriptions, with editions for small deployments and enterprise-scale fleets.

 

Deep Freeze Editions

Edition
Best For
Management
License Entry
Deep Freeze Standard Individual or small numbers of Windows PCs Local management on each workstation License keys entered directly via the Status tab
Deep Freeze Enterprise Larger deployments (typically 10+ computers) Enterprise Console or Core Console; automation of tasks and network management Manual entry on each computer, configuration files, or centrally via Enterprise Console
Deep Freeze Mac Mac environments Apple Remote Desktop for network management Standard Mac license activation
Deep Freeze Cloud Windows and Mac computers managed from a single web-based console Cloud console (AWS-based); no internal hardware required Available as Deep Freeze Basic (standalone) or Premium / Ultimate bundles

 

Licensing Models

Model
Description
Terms
Subscription Licensing Cloud and On-Premises deployments are offered as subscription licenses. Faronics’ strategic direction focuses on the Cloud platform, with subscription licensing for all Faronics solutions. 1-year, 2-year, or 3-year options
Per-Computer Licensing Each license is valid for one computer. You can purchase as many licenses as needed for your deployment. Per-computer

 

License Activation

Deep Freeze requires license activation to authenticate the product. Workstations must connect to the Faronics Activation server via the local console or Enterprise Console when an Internet connection is available. Failure to activate within 30 days will expire the product and prevent the workstation from rebooting into a Frozen state.

Activation Method
How It Works
When to Use
Automatic Activation License is automatically activated on workstations communicating with the Enterprise Console. If the console does not activate the workstation within 24 hours, the workstation connects directly to the Faronics Activation Server. Workstations managed by Enterprise Console
Manual Activation (Online) Activate over the Internet via the Licensing dialogue in the console or client interface. Workstations with Internet access
Manual Activation (Offline) Generate an Offline Activation Request File and send it to Faronics Activation Support to receive an Activation Response File. Air-gapped or offline environments

 

Evaluation & Procurement

Topic
Details
Try Before You Buy Faronics offers a “try before you buy” evaluation policy to ensure the software meets your needs. Once the paid version is purchased and activated, all sales are final and non-refundable.
Education & Volume Discounts Special discounts are available for educational institutions and volume purchases. Contact LOGON’s sales team for details.
Procurement via LOGON As a value-added Faronics partner in Asia, LOGON offers simplified purchasing tailored to Asian markets. Contact us for licensing options, volume pricing, and procurement support.

 

Licensing FAQ

How many computers can one license cover?

Each license is valid for one computer.

 

Can I purchase licenses for multiple computers?

Yes, you can purchase as many licenses as needed for your deployment.

 

What is the refund policy?

Faronics offers a try-before-you-buy evaluation. Once purchased and activated, all sales are final and non-refundable.

 

Are discounts available for education or bulk purchases?

Yes, special discounts are available for educational institutions and volume purchases. Contact LOGON for details.

 

What happens if Deep Freeze is not activated?

Failure to activate the license within 30 days will expire the product and prevent the workstation from rebooting into a Frozen state.

LATEST UPDATES

Faronics Cloud: Remote Device Control & Management | Faronics

Faronics Cloud: Remote Device Control & Management | Faronics

Learn how to reboot, shut down, and wake computers remotely with Faronics Cloud. Reduce on-site visits and manage devices from...
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Deep Freeze: How It Stops Ransomware & When to Use It | Faronics

Deep Freeze: How It Stops Ransomware & When to Use It | Faronics

Learn how Deep Freeze's reboot-to-restore technology stops ransomware and protects endpoints. Discover when to use it for security.
Read More
Faronics Cloud Device Health Monitoring: See Compliance Status | Faronics

Faronics Cloud Device Health Monitoring: See Compliance Status | Faronics

See compliance status across your entire fleet with Faronics Cloud. Monitor protection, check-ins, and maintenance from one console.
Read More
How Does Faronics Cloud Improve Endpoint Security?

How Does Faronics Cloud Improve Endpoint Security?

Originally published by Faronics. Security policies only deliver value when they are consistently applied and continuously maintained. Many organisations invest...
Read More
Endpoint Management Should Not Be Complicated | Faronics

Endpoint Management Should Not Be Complicated | Faronics

Originally published by Faronics. Here are 8 ways for IT managers to consider cutting costs, under the pressures of inflation.
Read More
Eight Ways to Cut IT Costs | Faronics

Eight Ways to Cut IT Costs | Faronics

Originally published by Faronics. Here are 8 ways for IT managers to consider cutting costs, under the pressures of inflation.
Read More
A Guide to Choosing A Unified Endpoint Management Solution | Faronics

A Guide to Choosing A Unified Endpoint Management Solution | Faronics

Originally published by Faronics. By employing endpoint management solutions to oversee and unify all of their devices, organizations can reduce...
Read More
How To Reduce Your Risk Of Getting Hacked | Faronics

How To Reduce Your Risk Of Getting Hacked | Faronics

Originally published by Faronics. A cyber attack is tough to recover from. It’s an undeniable fact that the risk of...
Read More
Cyber-Attacks, Vulnerabilities and How Patch Management Can Help You | Faronics

Cyber-Attacks, Vulnerabilities and How Patch Management Can Help You | Faronics

Originally published by Faronics. What would happen if a hacker breaks into your systems, alters or steals your information, or...
Read More
Back At Home? Top Tips For Remote Endpoint Management | Faronics

Back At Home? Top Tips For Remote Endpoint Management | Faronics

Originally published by Faronics. Endpoint management has become more complicated for IT managers over the last couple of years. The...
Read More
What Makes A Good IT Ticket Management System? | Faronics

What Makes A Good IT Ticket Management System? | Faronics

Originally published by Faronics. The reasons why helpdesks came into existence, then became far more systemised, are obvious: businesses needed...
Read More
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Sign up for the 30-day Free Trial for Deep Freeze

Sign up for the 30-day Free Trial for Deep Freeze
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