Navigation
  • SEARCH HERE
  • SOLUTIONS
    • Information Security Solutions
      • Enterprise Application Security Solutions in Asia
      • Network & Infrastructure Security Solutions
      • Zero Trust Security
      • Security Information and Event Management
      • Remote Monitoring & Management (RMM)
      • File Integrity Management
      • Systems Administration Tools
      • Data Loss Prevention
      • Data / Password Recovery
      • IT Management Solution Offering | Distributor in Asia
      • Identity and Access Management Solution Offering | Distributor in Asia
      • Employee Activity Monitoring (EAM)
      • Digital Forensic Investigation
    • Software Development Solutions
      • Integrated Development Environments
      • Development Components
        • UI Tools
        • Networking Components
        • Office Components
        • Barcode Components
        • Communication Components
      • Imaging Solutions
      • Software Localization
      • Release Automation & Management
      • eLearning Authoring Solutions
      • Charting Solutions
      • PDF Solutions
      • Reporting Solutions
      • Testing & QA
      • Text Retrieval / Enterprise Search
      • Database
  • Services
    • Live Solution Walkthroughs
    • Implementation Services
    • Best Practices Consulting
    • Pre-Sales and Post-Sales Services
  • What's New
    • Our Event
    • Our Blogs
    • Special Offers
  • About
    • About LOGON Software Asia
    • Our Partnership
  • Publishers - Join our network
  • Resellers - Expand your portfolio
  • Procurement Managers
Site logo
  • Solutions
    • Information Security Solutions
      • Identity and Access Management
        • Privileged Access Management (PAM)
        • Multi-Factor Authentication (MFA)
        • Identification Verification (IV)
        • Self-Service Password Reset (SSPR)
      • Network & Infrastructure Security
        • DDoS Mitigation and Protection
        • Digital Forensic Investigation
        • Malware Detection & Analysis
        • Network Monitoring Software
        • Email Security
        • Log Monitoring
      • Endpoint & Device Security
        • Patch Management
        • Remote Monitoring & Management (RMM)
        • Employee Activity Monitoring (EAM)
        • Mobile Device Management (MDM)
      • IT Management
        • IT Service Management
        • IT Asset Management
        • Software Asset Management
        • Hardware Asset Management
        • Software License Management
        • Systems Administration Tools
      • Application Security
        • Development Security | Shift Left AppSec | SAST, SCA, IAST
        • Runtime Protection Solutions | DAST, RASP, WAF, Container Security
        • Strategic Management Solutions | ASPM, MAST, VAPT
      • Data Security
        • Data / Password Recovery
        • File Integrity Management
        • Data Loss Prevention
      • Cloud Security
        • Cloud Security Posture Management
        • Cloud Work Protection
      • External Attack Surface Management
        • Cyber Threat Intelligence
        • Third Party Risk Management
      • Security Operations & Incident Management
        • Security Information and Event Management
        • Security Orchestration, Automation and Response (SOAR)
      • Zero Trust Security
    • Software Development Solutions
      • Integrated Development Environments
      • Imaging Solutions
      • UI Tools
      • Charting Solutions
      • Developer Tools
      • Database
      • Networking Components
      • Office Components
      • Barcode Components
      • Release Automation & Management
      • Software Localization
      • Communication Components
      • Automated Testing
      • eLearning Authoring Solutions
      • Reporting Solutions
      • Text Retrieval / Enterprise Search
      • Testing & QA
  • Services
        • Live Walkthrough Sessions

          Experience the full feature of our key solutions through live platform

          View All Sessions >
        • Implementation Services
        • Pre-Sales and Post-Sales Services
        • Best Practices Consulting
  • Partners
    • Our Partners
    • Partner with LOGON Today!
      • Vendors - Join Our Network
      • Resellers - Expand Your Portfolio
      • Procurement Managers
  • Resources
        • ABOUT US

        • About Us
        • Our Locations
        • Careers@LOGON - We are hiring !
        • DISCOVER

        • Our BlogsNEW BLOGS
        • Our EventsJOIN UPCOMING EVENTS
        • LOGON to CyberSecurity PodcastNEW EPISODES
        • GET HELP

        • Contact Us
        • Help Desk
        • Request a Demo
        • Request a Quote
        • COMPLIANCE

        • 🇭🇰 Hong Kong PDPO
        • 🇮🇳 India DPDP Act
        • 🇸🇬 Singapore PDPA
        • 🇹🇭 Thailand PDPA
  • More results...

TSFactory

Best in Class Solutions for
Remote Session Monitoring & Recording, Cyber Forensics, and Security


Get Started with TSFactory

Contact us for a demo, product resources, and formal quotation.

This field is for validation purposes and should be left unchanged.
This field is hidden when viewing the form

LOGON is a TSFactory authorized partner offering value-added services that compliment TSFactory’s RecordTS User Activity Monitoring software.

We operate in China, Hong Kong (HK), India, Singapore, Malaysia, Indonesia, Vietnam, Philippines, and Thailand. The LOGON team has locally dedicated, trained product specialists in Hong Kong, Guangzhou, Kuala Lumpur, Mumbai, and Bangalore. We act as a value-added reseller and sole distributor of award-winning software solutions.

Contact us for first-line support during evaluations and PoCs.

RecordTSâ„¢ is a Windows remote desktop session recording software that can monitor user activity on-premise or in the cloud. RecordTS records remote desktop sessions which audit employees, administrators, external vendors, and consultants’ activities while remotely logged into a Windows server.

Trusted by major hospitals, banks, and corporations for their cybersecurity needs, RecordTS’s customers include ING, Mitsubishi, GE Health, and many other large organizations worldwide.


The TSFactory Product Offering

  • RecordTS Single Server
  • RecordTS Enterprise
  • RecordTS for Terminal Services
  • RecordTS for Citrix Virtual Apps & Desktops
  • RecordTS for Azure WVD
  • RecordTS VMware

RecordTS Single Server

Remote Desktop Session Recording Software for Windows Servers

Install and run everything on one machine

TSFactory’s RecordTS Single Server Edition is a compact, efficient, powerful recording solution for Windows remote desktop sessions.

Key Features

Data Buffering

RecordTS is prepared for system failures by buffering session video when database connectivity becomes intermittent or goes offline.

Session Reliability

Users see no session latency and experience down time due to periods of high usage.

Security

With RecordTS’s tightly integrated design, it’s tough for users to circumvent the recording process or know they are being recorded…

Architectural Simplicity

START RECORDING NOW

Installation is a breeze as all components are installed onto your Windows server. Configuration only takes minutes, and the whole system can be up and recording in under 15 minutes.

HOW IT WORKS

RecordTS wedges between the client and terminal services to reliably intercept session traffic. Windows terminal services are reassigned to listen on port 3390, and RecordTS installs its listener on the standard RDP port.

USAGE

Session video is streamed directly to a database for storage and later playback. The system can be administered via the RecordTS Configuration Web Console, which enables licensing, features, and where sessions can be viewed.

RecordTS Enterprise

Remote Desktop Session Recording Software for Windows Servers

TSFactory’s RecordTS Enterprise Edition is a powerful, efficient, high-performance recording solution for RDS, Citrix XenApp & XenDesktop, VMware Horizon, Windows Virtual Desktops, and any cloud platform including Azure, AWS, Google.

Key Features

Data Buffering

RecordTS is prepared for system failures by buffering session video when database connectivity becomes intermittent or goes offline.

Session Reliability

Users see no session latency and experience down time due to periods of high usage.

Security

With RecordTS’s man-in-the-middle design, it’s tough for users to circumvent the recording process or know they are being recorded…

Architectural Simplicity

START RECORDING NOW

Installation is a breeze as all components can be installed and configured with the system up and recording in under 15 minutes.

HOW IT WORKS

For Windows Terminal Services and Citrix XenApp & XenDesktop, RecordTS wedges itself between the client and server to reliably intercept session traffic. RecordTS integrates with the Horizon service for VMware Horizon to receive incoming session videos.

USAGE

Session video is streamed directly to a database for storage and later playback. The system can be administered via the RecordTS Dashboard web console, which enables licensing, features, and where sessions can be viewed.

RecordTS for Terminal Services

Remote Desktop Session Recording Software for Windows Servers

Remote session recording for any size office

TSFactory’s RecordTS for Terminal Services is a powerful, efficient, high-performance recording solution for Windows remote desktop sessions.

Key Features

Data Buffering

RecordTS is prepared for system failures by buffering session video when database connectivity becomes intermittent or goes offline.

Session Reliability

Users see no session latency and experience down time due to periods of high usage.

Security

With RecordTS’s tightly integrated design, it’s tough for users to circumvent the recording process or know they are being recorded…

Architectural Simplicity

START RECORDING NOW

Installation is a breeze as all components can be installed and configured with the system up and recording in under 15 minutes.

HOW IT WORKS

RecordTS wedges between the client and terminal services to reliably intercept session traffic. Windows terminal services are reassigned to listen on port 3390, and RecordTS installs its listener on the standard RDP port.

USAGE

Session video is streamed directly to a database for storage and later playback. The system can be administered via the RecordTS Dashboard web console, which enables licensing, features, and where sessions can be viewed.

RecordTS for Citrix Virtual Apps & Desktops

Remote Desktop Session Recording Software for Citrix XenDesktop/XenApp Servers

Session recording for XenDesktop/XenApp server farms.

TSFactory’s RecordTS for Citrix is a powerful, efficient, high performance gateway recording solution for the Citrix XenDesktop environment.

Key Features

Data Buffering

RecordTS is prepared for system failures by buffering session video when database connectivity becomes intermittent or goes offline.

Session Reliability

Users see no session latency and experience down time due to periods of high usage.

Security

With RecordTS’s man-in-the-middle design, it’s tough for users to circumvent the recording process or know they are being recorded…

Architectural Simplicity

START RECORDING NOW

Installation is a breeze as all components can be installed and configured with the system up and recording in under 15 minutes.

HOW IT WORKS

RecordTS wedges between the client and XenApp servers to reliably intercept session traffic. Session requests are blocked between Storefront and Delivery Controller by a proxy and modified to redirect client traffic to the RecordTS recorder server instead of directly to the XenDesktop target server.

USAGE

Session video is streamed directly to a database for storage and later playback. The system can be administered via the RecordTS Dashboard web console, which enables licensing, features, and where sessions can be viewed.

RecordTS for Azure WVD

Remote Desktop Session Recording Software for Microsoft Windows Virtual Desktops in the Cloud

TSFactory’s RecordTS is a powerful, efficient, high-performance recording solution for Windows Virtual Desktops on Azure.

Key Features

Data Buffering

RecordTS is prepared for system failures by buffering session video when database connectivity becomes intermittent or goes offline.

Session Reliability

Users see no session latency and experience down time due to periods of high usage.

Security

With RecordTS’s new protocol-agnostic design, it’s very hard for users to circumvent the recording process or know they are being recorded.

Architectural Simplicity

START RECORDING NOW

Installation is a breeze as all components can be installed and configured with the system up and recording in under 15 minutes.

HOW IT WORKS

RecordTS integrates with Azure’s Windows Virtual Desktops by automatically recording every desktop spun up on Windows 10 multi-user environments and any Windows server or workstation, on-premise, in the cloud, or in hybrid configurations.

USAGE

Session video is streamed directly to a database for storage and later playback. The system can be administered remotely via the RecordTS Dashboard web console, which enables licensing, features, and where sessions can be viewed.

RecordTS VMware

Remote Desktop Session Recording Software for VMware Horizon

TSFactory’s RecordTS is a powerful, efficient, high-performance recording solution for VMware Horizon.

Key Features

Data Buffering

RecordTS is prepared for system failures by buffering session video when database connectivity becomes intermittent or goes offline.

Session Reliability

Users see no session latency and experience downtime due to periods of high usage.

Security

With RecordTS’s tightly integrated design, it’s tough for users to circumvent the recording process or know they are being recorded…

Architectural Simplicity

START RECORDING NOW

Installation is a breeze as all components can be installed and configured with the whole system up and recording in under 15 minutes.

HOW IT WORKS

RecordTS integrates with the Horizon View Agent service to receive incoming session video in an MP4 format streamed off-server to a central storage location for later playback.

USAGE

Session video is streamed directly to a database for storage and later playback. The system can be administered via the RecordTS Dashboard web console, which enables licensing, features, and where sessions can be viewed.

Latest Updates

Cybersecurity Month: 6 Ways to Avoid Phishing | TSFactory

Cybersecurity Month: 6 Ways to Avoid Phishing | TSFactory

It’s nearly the end of Cybersecurity Awareness Month 2021 and TSFactory is highlighting how to prevent phishing attacks. Below are...
Read More
Remote Working & GDPR | TSFactory

Remote Working & GDPR | TSFactory

Businesses must maintain higher standards of secure access and prioritize data protection practices as employees work remotely for the foreseeable...
Read More

Privacy Policy Company Overview

COMPANY

Our Location Career with LOGON Our Partners

SERVICES

Training Services Implementation Services Pre-Sales and Post-Sales Services Best Practices Consulting

GET IN TOUCH

Phone:
Hong Kong: +852 2512 8491
India: +91 70220 22744 / +91 63668 26133
Email: [email protected] ©2025 LOGON International Ltd. All rights reserved
logon logo WHITE

Search engine

Use this form to find things you need on this site

More results...

Fill in the form below
  • This field is for validation purposes and should be left unchanged.
  • This field is hidden when viewing the form
  • This field is hidden when viewing the form

Watch On-demand Webinar

  • This field is for validation purposes and should be left unchanged.

Get Your Free UserLock Trial

  • This field is for validation purposes and should be left unchanged.

Download Your Free Trial 10-Day Trial Today

  • Downloading and evaluating Smart Package Studio is quick and easy
  • Includes a short introductory guide that suggests smart features to try
  • Access the full functionality of Smart Package Studio during the trial
  • This field is for validation purposes and should be left unchanged.

Request for Priority Support with our support team

  • This field is for validation purposes and should be left unchanged.
  • Drop files here or
    Max. file size: 30 MB.

    Get Free Assessment of your Web Asset

    Request a free non-intrusive security assessment of your website. Get a report with an overview of client-side security risks.

    • This field is for validation purposes and should be left unchanged.
    • This field is hidden when viewing the form

    Recommend a Topic

    • This field is for validation purposes and should be left unchanged.

    Partner with Us on the next episode

    • This field is for validation purposes and should be left unchanged.

    Request Quote for Lansweeper

    Oops! We could not locate your form.

    Watch On-demand Webinar

    • This field is for validation purposes and should be left unchanged.
    Start PreCrime Network for Free

    Oops! We could not locate your form.

    Book a Free Demo Today

    Get Your Free Trial

    Oops! We could not locate your form.

    Get Your Free Trial
    • This field is for validation purposes and should be left unchanged.
    • This field is hidden when viewing the form
    • This field is hidden when viewing the form
    Request for Training Quote

    Oops! We could not locate your form.

    Request for Training Quote

    Oops! We could not locate your form.

    Request for Training Quote

    Oops! We could not locate your form.

    Request for Training Quote
    • This field is for validation purposes and should be left unchanged.
    • Please enter a number from 1 to 20.
    • This field is hidden when viewing the form
    Request for Training Quote
    • This field is for validation purposes and should be left unchanged.
    • Please enter a number from 1 to 20.
    • This field is hidden when viewing the form
    Request for Training Quote
    • Please enter a number from 1 to 20.
    • DD slash MM slash YYYY
    Request for Training Quote
    • This field is for validation purposes and should be left unchanged.
    • Please enter a number from 1 to 20.
    • DD slash MM slash YYYY
    Request for Training Quote
    • This field is for validation purposes and should be left unchanged.
    • Please enter a number from 1 to 20.
    • DD slash MM slash YYYY
    Request for Training Quote
    • This field is for validation purposes and should be left unchanged.
    • Please enter a number from 1 to 20.
    • This field is hidden when viewing the form