Originally published by FastPassCorp. Are IT departments victims of social engineering attacks? And if so, how is it done, and is it significant? FastPass looked at the importance of the human factor and phone-based social engineering (vishing) as part of data breaches. Read to learn the results and add some suggestions for remedies.

Originally published by FastPassCorp. Social Engineering in a data breach scenario is always a case where the criminal impersonates another real person. It can be in writing (as in emails) or in person, and then practically always through the phone. Impersonating someone in the flesh is extremely demanding!

Originally published by FastPassCorp. ServiceNow customers now can find information about the integration between FastPass IVM and ServiceNow Store and can connect directly to FastPassCorp for download and a trial test.

A hacker attack on the service desk happened for Robinhood. It happened for Twitter. 83% of service desk managers fear it can happen for them.

Vishing or Vishing Attack is when a criminal impersonates a victim to get sensitive data resulting to identity theft or data breach. As part of security awareness, we discuss the different types of Vishing. See below.

Weak or stolen passwords are involved in more than 80% of data breaches according to Verizon DBIR. This poses a risk and is a common concern among CISOs (Chief Information Security Officer), IT Security Managers & Compliance Team.